Sales Terms & Conditions
Sales and delivery conditions
1. Validity
These sales conditions apply to any sale of goods from Buddy Bandage and unless other conditions have been agreed in writing. Buddy Bandage is a brand of Dark Matter Norway AS. When ordering, the buyer is deemed to have accepted the terms of sale. A valid agreement does not exist until Buddy Bandage / Dark Matter Norway AS has confirmed the order.
2. Technical Information
Technical information stated in brochures and other advertising material only serves as a guide and must not be taken as final and binding. If corresponding information is included in the order confirmation or other contractual document, they are considered to be binding. Stated technical data must always be understood with the tolerances that are customary in the industry.
3. Prices
All prices stated do not include delivery charges from Buddy Bandage / Dark Matter Norway AS office in Bjarkøy. Buddy Bandage / Dark Matter Norway AS can change prices due to changes in supplier price, customs rates, fees and exchange rates, this also applies to offers that have been made. We reserve the right to make changes in prices and specifications.
4. Terms of Payment
The invoice will be sent by mail, for those who are approved for credit. Cash payment applies to all others. If an invoice is desired per mail, incurs a fee of NOK 49 per invoice. In the event of late payment, the applicable late payment interest is charged.
5. Delivery Conditions
The goods are delivered from Buddy Bandage / Dark Matter Norway AS for a charge stated on the sales page, unless otherwise agreed in writing. In the event of a significant change in the time of delivery, Buddy Bandage / Dark Matter Norway AS will notify the buyer. If the goods are to be sent, the buyer must specify exactly where the goods are to be delivered. Delivery is deemed to have taken place when the goods are handed over to the carrier or the post office.
6. Sales Lien
The buyer otherwise undertakes to treat goods subject to a sales pledge with due care and to keep them insured in the event of loss or damage.
7. Warranty
Buddy Bandage / Dark Matter Norway AS guarantees the product against manufacturing defects in accordance with the manufacturer's warranty regulations.
8. Complaints and Defects
The buyer is obliged to inspect the item on receipt. Obvious defects must be reported within 8 days of receipt. In the event of defects that can be traced back to Buddy Bandage / Dark Matter Norway AS and which existed at the time of delivery, Buddy Bandage / Dark Matter Norway AS will, at its own discretion and at its own expense, rectify the defect.
9. Return
Return of purchased goods can only take place with Buddy Bandage / Dark Matter Norway AS consent and takes place at the buyer's expense and risk. The item is returned in its original packaging. Missing packaging or incomplete goods are debited separately. All goods are given a return number which can be obtained by contacting Buddy Bandage / Dark Matter Norway AS. Digital products cannot be returned.
10. Liability for Compensation
Any liability for compensation for Buddy Bandage / Dark Matter Norway AS shall in any case be limited to only directly documented losses due to negligence on the part of Buddy Bandage / Dark Matter Norway AS. Liability for compensation does not include consequential losses or indirect losses, such as loss of production or turnover, loss of profit from resale or any other form of consequential loss. In any case, liability is limited upwards to the value of the delivered goods.
11. Transfer
Rights and obligations under this agreement cannot be transferred to a third party without the other party's written consent.
12. Additions to or changes to the agreement
Additions to or changes to this agreement must be made in writing.
13. Disputes
Disputes under this agreement shall, as far as possible, be resolved by negotiation. If such negotiations do not lead to progress, each of the parties may demand that the matter be settled with final effect in accordance with Norwegian law by Norwegian courts. Oslo City Council in Norway is adopted as the venue.
14. Email with product news
As part of Buddy Bandage / Dark Matter Norway AS's standard conditions, you will receive email with product news and offers, if you do not wish to receive this contact Buddy Bandage / Dark Matter Norway AS.
